returns/refunds

Due to the nature of handcrafted apothecary products,

returns or refunds are not accepted for any reason.

Thank you for understanding!

 

If you receive a damaged item, you must report damaged goods within 24 hours to receive a replacement.

In order to receive a replacement, you must take photos of the damaged box and/or damaged products

and email them lindsey.thirdeyestudio@gmail.com.

Please include photos, address, order number & brief description of what the damage is.

We will only replace clearly damaged items in your order, at our complete expense.

We will not provide refunds - just product replacement.

We will not replace any non-damaged items in the same order.